Empathy is a critical HR leadership skill. It helps build and sustain positive workplace relationships, foster diversity and inclusion, encourage cooperation and collaboration, and facilitate conflict management. Steve Browne, SHRM-SCP, a member of the SHRM board of...
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Develop Purpose, and the Profits Will Flow
Your business plan may not include a section for passion, but it should. Leaders possess a special kind of grit. They reach higher, do more and expect rewards for their efforts. But one colossal blunder many budding entrepreneurs make is initially putting too much...
3 ways HR can gain competitive advantages in a VUCA World
As has been clearly and powerfully argued, we live a VUCA (volatility, uncertainty, complexity, and ambiguity) world. It is a world where product and capital markets, demographics, geopolitics, technology, and the competitive landscape are becoming increasingly...
HR/Humane Resources – Key to Superior Corporate Social Responsibility
In today’s world, the Corporate Social Responsibility (CSR) is a lot more than just a nice-to-have. It has become an integral part of doing any business. The customers are likely to get involved with any brand with the organizational CSR activity as one of the major...
Psychology of Compliments: A Nice Word Goes a Long Way
Research on what motivates people to compliment others KEY POINTS Research shows that compliments often make the receivers feel better than most people anticipate. Compliments also improve the mood of the compliment giver. People may want to explore becoming more...
Here’s How Managers Are Making Performance Reviews Simple, Painless And Effective
Performance reviews are the perfect opportunity for employers to communicate an employee's current standing in the company and how they can progress. It's also the best time to talk about future goals and exchange constructive criticism each party can work on for the...
The Best Companies Know How to Balance Strategy and Purpose
Most companies have articulated their purpose — the reason they exist. But very few companies excel at operationalizing their purpose, which organizes human effort at a deeper level. For your declared purpose to have authentic relevance and power, it must ring true...
Corporate Plasticity in Changing Workforce Dynamics
Changing Workforce Dynamics The nature of the workforce is changing, and will continue to change as each generation enters organization life. This change may be greater than in the past due to the rapid changes in those factors depicted in above figure. With the...
8 Steps for Building a Culture of Data-Driven Empathy
Being a customer-centric organization means more than just acting on the right data. It means acting with data-driven empathy. Data-driven empathy is about humanizing data: bringing personal insights to life in a way that allows you to know your customer beyond the...
Six ways managers can drive sustainability in the workplace
Sustainability isn’t just a trending topic, it’s an urgent issue. Reports estimate that by 2025 there will be more plastic in the ocean than fish. Reports keep flooding in of plastic pollution, deforestation, and extreme weather patterns all resulting from our misuse...